Careers in Loveland

Check-In CA is the "Boss of Today". The primary focus is always patient flow, originally scheduled appointments, and compliance. Check-In is always ready to receive the incoming patients, and she/he is the time-keeper for the office.

Qualities / Attributes:

• Extrovert / Host
• Competitive / Life is a Contest Encouraging / Little League Coach Inclusive / Widen the Circle Positive /
• Cheerleader
• Promoter / Internal Events

Check-Out CA is the "Boss of Tomorrow". The primary focus is patient accounts, future scheduling, collections, and building patient relationships. Check-Out CA is instrumental in working with Check-In CA and supporting her/him, as well as being aware of office flow.

Qualities / Attributes:

• Detailed / Accurate
• Compliance / Follows Systems and Rules Organized / Likes order and structure Analytical / Likes Data /
• Information Hoarder Reliable / 100% Follow Through
• Strategic / Planner

The Tech CA or "TECA" works alongside the doctor(s) and helps with examinations, consultations and adjunct services like therapies, etc. The TECA is back up to the New Patient Concierge for New Patient Consultations and is typically x-ray certified.

Qualities / Attributes:

• Activator / Catalyst
• Present / Lives in the "Now"
• Connector / Bridge Builder
• Empathetic Connector / No one is a stranger Relator / Small Circle but Goes Deep

New Patient Concierge assists the doctor(s) with New Patient Consultations, Exams and Report of Findings, Recommendations for Care, Office Policies, Patient Training and Financials. The NPC is required to be x-ray certified (we will provide training and certification if not present).

Qualities / Attributes:

• Empathetic Connector / No one is a stranger Relator / Small Circle but Goes Deep Connector / Bridge Builder
• Present / Lives in the "Now"
• Activator / Catalyst

The Office Manager (COO) runs the business and runs the team. The COO is a high-level operator who executes the Chiropractic Operating Reporting System and Meeting Rhythm. The work closely with the Owners in a Yin and Yang dynamic.

Qualities / Attributes:

• Logical and Strategic
• Results Oriented / No Nonsense Detailed Oriented / Systems Driven Steady (Diesel Engine)
• Problem Solver

The Back Office CA is responsible for Patient Accounts, billing, insurance, payroll, bookkeeping, mail and keeping the practice systems running and the business organized. Works closely with the Office Manager (COO) and the CFO.

Qualities / Attributes:

• Achiever / Tenacious / Sticktoitiveness Analytical / More Data Please! Discipline / Routine Freak
• Focused / Heat Seeking Missile Introverted / Deep Thinker
• Loves to Fix Problems

Chiropractor accountable to growing the business through networking, new patient attraction and conversion. Responsible for the execution of external / internal / digital marketing initiatives, incoming New Patients, patient care and continued education.

Qualities / Attributes:

• Driven Competitive Empathy Achiever Focus Strategic

Chiropractor accountable to delivering patient consultations, examinations, report of findings and recommendations for care. Primary responsibilities include, but are not limited to: patient analysis, chiropractic care (adjusting patients and any associated patient care), patient education, value-building, case management and patient retention.

Qualities / Attributes:

• Empathetic
• Learner
• Harmony
• Relator Responsibility Achiever

Accountable to creating new patient leads into the business. They own the marketing plan, marketing budget, marketing calendar and social media content calendar. They lead the internal, external and digital lead generation initiatives and team. Responsible for generating new relationships in the community for the business in the form of outside talks, spinal screenings and corporate wellness programs.

Qualities / Attributes:

• Storyteller
• Lives in the Future
• Idea Generator
• Hungry to Learn
• Inner Guidance
• Looking to Make an Impact
• Influencer and Relationship Builder High Detail, Focus and Discipline